Return policy

Our 30 Day Return Policy:

If you don’t like any wine that you have purchased from us you are permitted to return any un-opened bottles within a month of delivery. and we shall refund your money (excluding any delivery charge). This applies to all United Kingdom customers

To return a purchase, please email (referencing your order number) – to discuss the matter and arrange a convenient collection or to organise your own delivery (customers will have to cover delivery fee).

Returned goods must be in the condition they were delivered in: labels and cork covering intact. When posting returns, suitable packaging must be used to ensure safe delivery. We suggest you retain your original delivery packing for this purpose.

Please note if you do return your order your loyalty points will also be deducted from your loyalty account for that purchase.

Please see our full Terms and Conditions here.